Web Support
Ongoing web support and maintenance
Web Support is often over-looked by many who don’t quite understand its importance when it comes to an up-to-date and secure website.
Like a new car, it needs fuel, oil and water to keep you moving from A to B. Every now and again a vehicle needs a service, check the transmission oil, battery levels, differential oil levels, tyres, brakes and so on… Your website needs the same servicing, security updates, plugin updates, modules and extension updates, these are ‘core’ requirements that need tending to on a monthly basis.
kōnects web support services start from basic web support or ‘core’ web & app support and proceeds through to comprehensive support levels that we can also tailor to your requirements should you need more or less support.
Basic
- Website/APP monitoring
- Security updates
- Plugin updates
- Module updates
- Extension updates
Standard
- Website/APP monitoring
- Security updates
- Plugin updates
- Module updates
- Extension updates
- Lite content updates (0.5hr) – (Response time 72hrs)
Business
- Website/APP monitoring
- Security updates
- Plugin updates
- Module updates
- Extension updates
- Content updates (1hr) – (Response time 48hrs)
Enterprise
- Website/APP monitoring
- Security updates
- Plugin updates
- Module updates
- Extension updates
- Tailored support hours – (Response time 24hrs)
Let’s work together
Have some question’s? Send us a quick message to discuss
Our goal is simple, we aim to build & create intuitive websites, mobile and web applications that are functional, responsive, easy to maintain and affordable.
Stay Connected
Email: info@konect.co.nz
Phone: 027 273 6004
PO Box 16431
Bethlehem
Tauranga , NZ